OUR QUIET COLLEGE LIBRARIES: Could Your Library Answer 1 Million Reference Questions A Year?
When I look at these numbers I think of the music industry. Back in the 90’s if you sold 500,000 units the first week that was a success. While today if you open selling 50,000 units that is considered good.
The above chart is listing reference queries at colleges and universities in North America. What does this mean for students’ ability to research? Is Google helpful or is it a crutch?